Shipping & Delivery

Standard UK Delivery

FREE on all orders over £75.00. 

  • Next Business Day Delivery As Standard.

  • Any orders received before 15:00 GMT we aim to dispatch the same day.

  • The shipping fee of £8.00 has been discounted 100% to £0.00 but if you return your item for a refund, this fee will be taken off the refunded total. 
  • We have a really high return rate as we understand sizing can be tough. The fee we remove is the cost price of the original outbound shipping. 

 

Orders BELOW £75 are £8.00 discounted 50% to £4.00. 

  • This is a 48hr tracked service.
  • 50% of the £8.00 shipping fee has been removed but if you return your item for a refund, this full fee will be taken off the refunded total. 
  • We have a really high return rate as we understand sizing can be tough. The fee we remove is the cost price of the original outbound shipping. 

 

The Scottish Highlands will ship with Royal Mail. 

  • Orders below £75 will ship Royal Mail 2nd Class, this is insured but not tracked. 
  • Orders above £75 will ship Royal Mail 1st Class, this is a tracked service. 

You can still select the paid for upgraded FedEx shipping options when shipping if you'd prefer a different shipper. 

     

    EU (European Union) Delivery

    Wakeboard Box = FREE on orders over £500 / €600, or £25 / €32 on orders below this value.

    Wakesurf / Ski Box = FREE on orders over £500 / €600, or £45 / €54 on orders below this value.

    Regular Box = FREE on orders over £100 / €120, or £18 / €22 on orders below this value.

    • Shipping Speed | 4 – 10 business days depending on the box size.

    • Standard delivery to all EU countries dispatched directly from our UK warehouse. Items will deliver on a Delivered Duties Paid tariff, not import duties will be due, local VAT may apply.

    • Covering Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Germany, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.

     

    USA / North America Delivery

    Wakeboard Box = £50 / $65 per box

    Wakesurf / Ski Box = £60 / $72 per box

    Regular Box = £25 / $30 per box

    • Shipping Speed | 5 – 10 business days. Exceptions apply.

    • Goods will shipped on Ex Works basis, duties and local import taxes will be due. Please contact us for UK VAT / EU VAT refund on direct export of goods.

     

    Rest Of World Delivery 

    Wakeboard Box = £50 / $65 per box

    Wakesurf / Ski Box = £60 / $72 per box

    Regular Box = £25 / $30 per box

    • Shipping Speed | 7 – 14 business days. Exceptions apply.

    • Goods will shipped on Ex Works basis, duties and local import taxes will be due. Please contact us for UK VAT / EU VAT refund on direct export of goods.

     

    Tracking

    When your order is shipped, you will receive an email with a link to the Track-and-Trace information of your parcel.

     

    Customs and Tax

    UK prices include 20% or 0% UK VAT.

    In cases where the product has to ship from our UK warehouse address to a delivery address outside the UK, VAT will be removed automatically (or refunded where this does not occur).

    0% VAT will apply on goods exported out of the UK warehouses.

    LOCAL IMPORT TAX & VAT WILL BE DUE AT POINT OF ENTRY INTO MOST COUNTRIES. PLEASE BE READY TO COVER THE FEES DUE. PLEASE REACH OUT FOR HELP IN UNDERSTANDING THIS FURTHER. NO PRIOR NOTICE WILL BE GIVEN FROM PADDLEOUTLET OF THE EXACT FEES DUE.