UK & N.Ireland – We use a UPS Before 12 Next Day Service as our standard shipping option. For orders over £75.00 this is free for most products, where an exception is made we will contact you and discuss this before completing the order.
You will be emailed the tracking information on the evening of your order to enable you to track it if you wish. All orders placed before 3pm will be shipped that day for next day delivery in most cases.
Should an item be out of stock temporarily or delayed in being delivered we will contact you on email about this. Please note that although Before 12 is the service we request it is never 100% guaranteed and BuyWake.co.uk cannot be liable for any costs borne by the UPS service failing to arrive on time.
We ask that you sign for all items as damaged if there is even the slightest bit of an issue with the condition of any box, this will allow us to claim for any damage. Should the item be damaged and you fail to sign for it as damaged, a claim to get you a new item will be much more difficult.
Mainland Europe – We generally use a UPS Economy Service which will take 2-3 days to delivery to most European addresses, when delivering to harder to reach areas such as island or highlands this may take a little longer. The cost is a flat rate of £25.00 per order, and in general this will cover all costs, however should this amount make the order undeliverable we will be in touch regarding any additional delivery costs.
Rest Of The World – Due to the varying delivery costs across the world, we ask any customers purchasing from outside mainland Europe to contact us on phone or email prior to any order, so we can give accurate estimates of any additional costs that may be incurred due to shipping, and with the product leaving the EC Zone there will be taxes incurred you must be prepared for.